• Troubleshooting Windows, macOS and ChromeOS
• Linux/UNIX Support
• Managing Cloud Services (AWS, GCP, Azure)
• Maintaining Servers, Routers, and Switches
• MDM Governance (Intune, Jamf, Landscape)
• Configuring Firewalls, VPNs, and Security
Protocols
• Monitoring Logs, Dashboards & Status Pages
• Virtualization/Emulation (Proxmox, VMware,
VirtualBox)
• Containerization (Docker)
• SaaS Support (Google Workspace, Slack, Office, Zoom)
• Maintaining & Updating Documentation
• Customer Service Expert
• Great Attention to Detail
• Time Management using Prioritization
• Bilingual; Fluent in both English & Spanish